PRIVACY POLICY

Effective Date: October 3, 2023

Last Updated: August 18, 2024

Warrior Threads Project (“we,” “us,” or “our”) is committed to protecting the privacy of our customers. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit or make a purchase from our e-commerce website (“Site”), and your rights regarding that information. This policy applies to all users of the Site, regardless of location, including customers in the contiguous United States, Alaska, Hawaii, and international territories.

 1. Information We Collect

We collect various types of personal information depending on how you interact with our Site. This information falls into the following categories:

1.1 Personal Information Provided by You

When you make a purchase or attempt to make a purchase through the Site, we collect the following information:

  • Name

  • Shipping and Billing Address

  • Email Address

  • Phone Number

  • Payment Information (credit card numbers, PayPal account details, etc.)

  • Account Information (username, password)

  • Order Details (items purchased, size, color, etc.)

1.2 Automatically Collected Information

As you interact with our Site, we automatically collect certain information about your device and browsing patterns. This includes:

  • IP Address

  • Device Type

  • Browser Type

  • Operating System

  • Geolocation Data

  • Pages Visited

  • Time Spent on Each Page

  • Referring/Exit URLs

1.3 Information from Third Parties

We may receive information about you from third-party services that help us operate our business, such as:

  • Social Media Accounts (if you log in or interact with us via platforms like Facebook, Instagram, etc.)

  • Marketing Partners (who provide leads or insights based on your interactions with ads)

 2. How We Use Your Information

We use the collected information in various ways, including:

2.1 To Fulfill Orders

  • Process transactions and ship products to you.

  • Communicate order confirmations, shipping updates, and order status.

  • Manage returns, exchanges, and customer service inquiries.

2.2 To Improve Our Services

  • Personalize your shopping experience based on your preferences.

  • Analyze Site usage to improve our offerings and customer experience.

  • Test new products, features, and marketing strategies.

2.3 To Communicate With You

  • Send promotional materials, newsletters, and updates that may interest you.

  • Notify you about changes to our policies, terms, or important Site updates.

  • Provide customer support and respond to your inquiries.

2.4 For Legal and Security Purposes

  • Detect, prevent, and address fraud or security issues.

  • Comply with legal obligations, court orders, and government requests.

  • Enforce our Terms of Service and other legal agreements.

 3. Sharing Your Information

We do not sell your personal information. However, we may share your information with third parties under the following circumstances:

3.1 Service Providers

We may share your information with third-party vendors who perform services on our behalf, such as:

  • Payment processors

  • Shipping carriers

  • Email service providers

  • Marketing and advertising agencies

  • Analytics and customer support tools

These third parties have access to your personal information only to perform specific tasks and are obligated to keep it confidential.

3.2 Business Transfers

If our company undergoes a merger, acquisition, or asset sale, your information may be transferred to the new entity as part of the transaction.

3.3 Legal Requirements

We may disclose your information if required by law or in good faith belief that such action is necessary to:

  • Comply with legal obligations or government requests.

  • Protect the rights, property, or safety of our company, our customers, or others.

  • Prevent or investigate possible wrongdoing in connection with the Site.

 4. Your Rights

You have certain rights regarding your personal information, including:

4.1 Access and Correction

You can access and update your personal information at any time by logging into your account on the Site or contacting us directly.

4.2 Data Portability

Upon request, we can provide you with a copy of your personal data in a structured, commonly used, and machine-readable format.

4.3 Right to Deletion

You can request the deletion of your personal data, subject to certain legal exceptions. We will take reasonable steps to delete your information from our records unless we need to retain it for legal or business purposes.

4.4 Opt-Out of Marketing Communications

You can opt-out of receiving marketing emails by following the unsubscribe link in any promotional email we send or by contacting us directly. Note that you will continue to receive transactional emails related to your orders.

4.5 Do Not Track

Our Site does not respond to Do Not Track (DNT) signals from browsers. However, you can manage your cookie preferences through your browser settings.

 5. Data Security

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, use, or disclosure. These measures include:

  • Encryption of sensitive information during transmission (e.g., SSL for payment data).

  • Access Controls to limit who can access your data.

  • Regular Audits and monitoring of our systems for potential vulnerabilities.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

 6. International Data Transfers

If you are accessing our Site from outside the United States, please be aware that your information may be transferred to and processed in the United States and other countries where our service providers are located. These countries may have data protection laws different from those in your jurisdiction.

By using our Site or providing us with your information, you consent to the transfer, processing, and storage of your information in these countries.

 7. Children’s Privacy

Our Site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it as soon as possible. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

 8. Third-Party Links

Our Site may contain links to third-party websites that are not operated by us. This Privacy Policy does not apply to these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

 9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other reasons. The updated policy will be posted on this page with a new effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

 10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Warrior Threads Project

  • Email: support@warriorthreadsproject.com

  • Phone: (904) 657-0717

  • Mailing Address: [Insert Physical Address]

We will respond to your inquiries promptly and address any concerns you may have about your privacy.

 By using our Site, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.

 Warrior Threads Project reserves all rights regarding this Privacy Policy.

 This Privacy Policy provides a comprehensive approach to managing and protecting customer data. Adjustments may be needed based on the specific legal requirements of the regions your brand operates in, including compliance with laws like GDPR, CCPA, or others.